Frequently Asked Questions

Please select one of the frequently asked questions from the list to learn more about that topic. If you have questions or concerns that you cannot resolve using this page, contact us at 470-KSU-INFO (470-578-4636).

General & Advising

  • A:  Treated like a real interview, candidates must show up 15 minutes prior to appointment, dressed in business attire. Please review the No-Show Policies.

  • A: We take walk-in appointments during our business hours (M-F, 8am-5pm) and they are a 15-20 minute resume and/or cover letter review with our trained Student Career Advocates. Need help finding us? View the Directions.

  • A: Career (aptitude) testing is done at Counseling & Psychological Services.

  • A: KSU students looking for a campus job may go direct to the "student" job category in Hiretouch 

    Questions about student assistants and posting these positions should be directed to: Human Resources,, 470.578.6030 phone, 470.578.9174 fax

    391 Town Point Drive- Mailbox #9120, Kennesaw, GA 30144

  • A: The Department of Career Planning & Development has policies in place to hold students responsible for attending appointments and meetings on time. There is also a policy for students who have to miss appointments or meetings, known as the "no show" policy. Read full policies here.

  • A: Many websites include job postings that are considered spam or fake. Read the information here to learn more about recognizing fake and scam job postings.

  • A: You can find that information using the KSU Connect portal.


  • A: At the beginning of each semester, all currently–enrolled students will be automatically set up in the Handshake database. In order to complete the registration process, you should log into Handshake by entering your KSU Net ID and password, and follow the instructions to complete your profile.

    New students will be set up in the Handshake database by the first day of classes for the semester. New students who register for classes during the Drop/Add period will be added to the database after the last day of Drop/Add.

    Students who are not enrolled for the current semester, but who have registered for classes for the following semester, will need to wait until after the first day of classes of the new semester before they will be set up in the Handshake database.

    Alumni who graduated from KSU or SPSU prior to 2006 must complete this form to Register for Handshake.

  • A: Register your account and then print homepage (name should be visible in the upper corner). Register Here

  • A: In order to apply for a job in Handshake you must have an approved Resume and other approved documents (as needed) to apply.
  • A: Go into your Owl Express account to copy and paste your information into a Word document, then remove confidential information: Student ID#, Age, and Payment Information. Reduce the font size and change your margin settings to make it fit on the page, save as a Word or PDF document, and then upload into the Handshake system.

  • A: If your resume and/or document is not approved, you will receive an email with a list of adjustments needed for approval. Once you have made those adjustments, RESUBMIT the document and it will be approved. If you have any concerns about a disapproved document, you may schedule an appointment (online options are available inside of your Handshake account) to meet with your career advisor or utilize our walk-in hours for further assistance.

    You can also read the Document Approval Rubric.

  • A: You may contact the Employer Relations Team at 470-578-2724 with any questions about job postings. If an employer’s information is listed in the posting you may contact them, but please feel free to consult with our office before reaching out to a recruiter.

    Please also review the information on this page about scam job postings. 


  • A: To register for an internship/co-op course, you must first submit an application to use an internship or co-op opportunity for academic credit. Application information can be found on your college's career page, under the heading "how do I apply for academic credit?"

    Once an internship/co-op has been approved students will receive an email with their CRN from The Department of Career Planning & Development. These emails are sent to your student email account.

    *NOTE: Receiving credit for an internship/co-op is equivalent to receiving credit for a class, so you will have to pay all associated tuition and fees for these credit hours. You may contact the Registrar’s Office for specific questions about costs associated with internship/co-op courses.*

  • A: Once you have submitted your internship/co-op application, you may check the status online (for online applications only). If you have questions in regards to the status of your application, please contact your Career and Internship Advisor.

  • A: You have until the last day of Final Registration of each semester (in which you plan to intern/co-op) to apply for credit. Applicants must allow for up to 10 days of processing. Please do not wait until the last minute. It is highly recommended that you apply for the credit the semester previous to the one you plan to intern/co-op.

    Review the student career pages for information specific to your major. 


Resume Writing

  • It depends on how much relevant information you can provide in a clear and concise manner.

    The general rule is: 

    • One page for recent college or post-college graduates.
    • Two pages for 10+ years of professional experience in the field.
    • Three pages for experienced professionals submitting a federal resume or curriculum vitae (CV). A CV is a special resume format most commonly used for academic, fine arts, medical, and legal job searches.
  • No. The inclusion of an objective statement is optional. 

    The general rule is:

    • If one is included, it should articulate the skills, abilities, and experiences that match the requirements need for the position.
    • It should not focus on the needs of the candidate, but those of the employer.
  • No. A separate document is created to list references.

    The general rule is:

    • Three references are usually enough.
    • References should include individuals who are familiar with your academic and work performance.
    • Personal references (family and friends) are only used when specifically requested.
    • Reference information should include: name, title, place of employment, mailing address, email address, and phone number.
  • No. The use of extremely large and/or flashy fonts is not recommended.

    The general rule is:

    • Use one or two font sizes for the entire resume. The larger font size can be used for section headings.
    • Standard font styles, such as Calibri (11), Arial (11), or Times New Roman (12) are recommended.
  • No. Most of the time.

    The general rule is:

    • The use of personal pronouns (I, me, my, our, you, their, she, he) should be avoided.
    • The use of I, me or my may or may not be used in an objective statement.
  • Resume templates are NOT recommended. Employers can immediately tell a resume template was used, and are usually not impressed.

    The general rule is:

    • It is best to create a resume from scratch using a blank Microsoft Word document.
    • Focus on style and format after you have written the content.
  • Usually not.

    The general rule is:

    • High school information for freshman level college students who have limited work experience may list outstanding achievements to demonstrate potential. This information should be removed once relevant skills have been gain through collegiate experiences.
  • There are different points of view on this issue, so it becomes a personal choice.

    Some general thoughts:

    • Due to the increase of identity theft, it is acceptable to only list an email address and phone number.
    • Others contended this information is readily available to the general public, so listing an address does not increase your risk.
  • Including a GPA is optional.

    The general rule is:

    • Recent graduates should include a GPA of 3.0 or higher.
    • If the overall GPA is not a 3.0 or higher, a major GPA can be listed if it is higher than a 3.0.  It is a must to clearly distinguish between an overall or major GPA.
    • If a GPA is listed it is important to be accurate because you may be asked to verify this information. GPAs are never rounded up.
    • Job seekers who have related work experience and have been out of school for 3+ years do not need to include GPA.
  • Yes. Recent graduates entering the field are encouraged to do so.

    The general rule is:

    • Relevant courses and projects should be listed on the resume as a way to demonstrate academic and applied knowledge of the subject.
    • Descriptions should highlight teamwork, writing skills, analytical abilities the employer is seeking. 
  • Yes. Employers are interested in knowing what experiences you have on and off campus.

    The general rule is:

    • Include relevant involvement that will highlight leadership potential, interests, and ability to manage multiple responsibilities.



  • You will continue to have access to your Student email for a year following graduation.

  • You will continue to have access to your Owl Express for a year following graduation.

  • Go to to request an official copy of your transcript.