FAQs

Browse our FAQs to find answers to commonly asked questions. If you have questions or concerns that you cannot resolve using this page, please contact us at 470-KSU-INFO (470-578-4636).

Student General

How do mock interview appointments work?

Treated like a real interview, candidates must show up 15 minutes prior to appointment, dressed in business attire. We have a No-Show Policy that you should review.

When can I come in for a walk-in appointment?

We have walk-in appointments during our business hours (M-F, 8am-5pm) which involve 15-20 minute resume and/or cover letter reviews with our trained Student Career Advocates. Need help finding us? View the Directions.

Where do I go for career testing?

Career (aptitude) testing is done at Counseling & Psychological Services.

Where do I go to look for a Student Assistant / Work Study position?

KSU students looking for a campus job should look in Handshake.

What is the Late Arrival & "No-Show" policy?

The Department of Career Planning & Development has policies in place to hold students responsible for attending appointments and meetings on time. There is also a policy for students who have to miss appointments or meetings, known as the "no show" policy. Read full policies here.

How can I tell if a job posting is legitimate?

Many websites include job postings that are considered spam or fake. Read the information here to learn more about recognizing fake and scam job postings.

Student Handshake

How do I register for Handshake?

At the beginning of each semester, all currently–enrolled students will be automatically set up in the Handshake database. In order to complete the registration process, you should log into Handshake by entering your KSU Net ID and password, and follow the instructions to complete your profile.

New students will be set up in the Handshake database by the first day of classes for the semester. New students who initially register for classes during the Drop/Add period will be added to the database after the last day of Drop/Add.

Alumni who graduated from KSU or SPSU prior to 2006 must complete this form to Register for Handshake.

What do I need to print off on Handshake for the Coles College of Business Application?

Register your account and then print homepage (name should be visible in the upper corner). 

How do I apply for a job in Handshake?

In order to apply for a job in Handshake you must have an approved Resume and other approved documents (as needed) to apply.

How do I upload my "unofficial" transcript into Handshake?

Go into your Owl Express account to copy and paste your information into a Word document. Then remove sensitive information such as Student ID#, Age, and Payment Information. Reduce the font size and change your margin settings to make it fit on the page, save as a Word or PDF document, and then upload into the Handshake system.

What if my submitted document is not approved?

If your resume and/or document is not approved, you will receive an email with a list of adjustments needed. Once you have made those adjustments, RESUBMIT the document and if all adjustments were made, it should be approved. If you want to discuss an unapproved document, you may schedule an appointment (online options are available inside of your Handshake account) to meet with your career advisor or utilize our walk-in hours for further assistance.

You can also read the Document Approval Rubric.

Who do I contact if I have a question in regards to a job posting?

You may contact the Employer Relations Team at 470-578-2724 with any questions about job postings. If an employer’s information is listed in the posting you may contact them directly, but please feel free to consult with our office beforehand.

Please also review the information on this page about scam job postings

Employer FAQs

How do I create an employer account in Handshake?

To create an employer account, begin by visiting Handshake and then select "Sign-up" for an account. You will then be guided through the registration process (make sure to select “Employer” when prompted for the type of account you are creating).

More tips on creating an employer account can be found on Handshake’s Support Page. You can also participate in live employer training sessions provided by Handshake.

What are the criteria for registration and access to Handshake?

All recruiters must:

  1. Have an organizational domain email account (not Gmail, Yahoo, etc.).
  2. Provide an active website that matches the domain of your organization.
  3. Provide your full name with contact information, name of company, physical address and phone number.
  4. Provide detailed information in the job description (task/duties, requirements, and responsibilities) or provide a link to the open position.

How do I repost a position that has expired?

  1. From the home screen, once logged into Handshake, click the blue “Post a job” button.
  2. Click on the tab at the top right that says “Jobs.”
  3. Click the word “Expired” on the top left.
  4. Click on the job you’d like to repost and either push the blue “Edit Job” button to use the same posting or the blue “Duplicate Job” button to copy and start as a new posting.
  5. Review and update the posting that populated in the form. Check the graduation date range (if applicable).

How can I share information about my jobs and events with students?

With an active job in Handshake, students will be able to search and find the position or event! Filling out as many fields as possible on the “Create a Job” form will help students find your job posting.

Students aren’t applying to my posts. How can I maximize job posting views and applicants?

There are many ways to get the most of your posting.  Here are some suggestions:

  1. Your job description is the main hook for students. Including specific skills, responsibilities, minimum and preferred qualifications, and personal or professional growth opportunities in your description will essentially attract more students to apply.
  2. Handshake will not allow you to include a salary range in the “approximate salary” section of the job posting form, but we do suggest that you include something in that space. If it is a range depending on experience, choose to put the lowest amount, and then include the range within the job description. If it is salary plus commission, put the minimum salary plus commision in the job description.
  3. While Handshake allows any student to apply for any job, students can see when they don’t meet your preferred major qualifications, and that may deter some otherwise competitive candidates from applying. Expanding those qualifications may provide you with a greater pool of candidates and improve your overall recruiting experience with Handshake. KSU has more than 150 majors. Use larger major groups rather than selecting specific majors to attract more students to your job postings in Handshake.
  4. Make sure your employer profile is complete with website and social media links so candidates are able to research your organization.
  5. Employers have the opportunity to contact up to 100 students directly per recruiting season. Making first contact through Handshake is a great way to start a conversation with qualified potential candidates.

Did you know if you encourage your student applicants to favorite you as an employer, they can see when you’re coming to campus, posting new jobs, or attending or hosting events?

Can I post positions anywhere else on campus besides Handshake?

Yes, the Sentinel (KSU’s online and paper newspaper) offers free advertising

Per KSU guidelines, flyers from outside employers are not to be posted on the campus premises. Please see the KSU University Posting and Announcement Policy for details below. You can download a copy of the policy by following the link in the “Right of Refusal” policy listed below.

* Right of Refusal - Any company or organization seeking to recruit at KSU must register for a Handshake account through The Department of Career Planning & Development (CPD). If a representative of an organization fails to comply with CPD's  policies, University Posting and Announcement Policy, or NACE Principles for Ethical Professional Practice; access to some or all CPD services may be declined or revoked. Final approval to use KSU facilities and services for the purposes of recruitment rests with the Leadership of CPD.

* NO SOLICITATION POLICY – CPD does not give permission to any organization, or individual, to distribute materials of any kind throughout campus, for the purposes of recruitment. All promotional materials related to approved and scheduled recruiting event will be distributed directly through CPD to interested and qualified students. Promotional materials for a confirmed recruiting event must be submitted to our office at least 7 business days before the event.

How can I request to interview KSU candidates on either KSU campus?

Post your current position within Handshake or plan to add it immediately after requesting a date at least 3 weeks before your requested interview date. From the home screen within Handshake, click the blue “Request an Interview” button. Complete the form. When selecting a date for your interviews, please always include an alternate date on the date request page of the form. If you do not see the “Request an Interview” button on your profile, please contact a member of our Employer Relations Team at 470-578-2724.

When choosing a campus, use the below information as a guide based on the students you expect to interview. 

Marietta Campus: College of Architecture and Construction Management, College of Computing and Software Engineering, Southern Polytechnic College of Engineering & Engineering Technology

Kennesaw Campus: Bagwell College of Education, Coles College of Business, Radow College of Humanities and Social Sciences, College of Science and Mathematics, College of the Arts, University College, WellStar College of Health and Human Services

I see the option for requesting an information session, but how do I request an information table in Handshake?

  1. Select the "Create an Event" option from your Handshake dashboard. If you do not have this option, please contact a member of our Employer Relations Team at 470-578-2724.
  2. Select Kennesaw State University as the host, then select Career Center (Marietta or Kennesaw Campus), and the Type of Event as "Info Session" and then Name it "Information Table (Company Name)". Complete all required fields.
  3. Provide your Job Title and Job ID within the description area, and include that you would like to meet interested candidates.
  4. Include a couple alternate dates at the bottom section of the description area, as we may not be able to accommodate your first selected date and/or time.
  5. Contact a member of our Employer Relations Team at 470-578-2724 if you should need further assistance.

Are there resume books in Handshake?

You must have a trust score of 80 or above in order to download resumes and message students directly in Handshake. See the end of this FAQ for info on increaing the trust score. Third Party Recruiters or Staffing Agencies will not have the ability to download resumes on Handshake. See below for instructions to download A Resume Book.

1.    First, search for students by certain specifications by clicking on the “Students” tab on the left side of the navigation bar and using the options form to filter

2.    After generating the list of students based on your search criteria, check the box for all students you are interested in, and then click the “Download Resumes” button at the top. Note that if you click the box at the top of the page, it will only select the 25 students that are shown on that page. You must click “Select all ####” to select all students that meet your criteria if you want all of them to download.

If you would like to increase your trust score in Handshake, read this article on tips to do so: https://support.joinhandshake.com/hc/en-us/articles/115013360228-How-Can-I-Increase-My-Trust-Score-

How do I manage my notifications and/or unsubscribe from emails?

  1. Log in to your Handshake account.
  2. Click Profile at the top of the black sidebar on the left side of the page.
  3. On your profile page, click on the Account tab at the upper right-hand side.
  4. Select the option for Notification Preferences.
  5. Modify your notification preferences.

For more help, please visit the Handshake Support Page.  Or you can participate in live employer training session by visiting http://teachme.joinhandshake.com/employers/

How do I register for a Job & Internship Fair in Handshake?

Click here to view the list of upcoming fairs, and then click on “Job Fair Fees & Registration Details” under the desired fair. Click the Handshake hyperlink to login to your Handshake account. A step by step guide for registering can be found on Handshake’s Support Page.

Where do I find my Job & Internship Fair registration?

In Handshake, click fairs on the left menu and then select “show registered only.” To find upcoming fairs at KSU, search for Kennesaw State University. Click “follow Career Fair” on fairs you’ve registered to receive updates and easily find them in the future.

How many students are expected to attend?

The larger Job & Internship Fairs (STEM and All Majors) have between 800-1,500 students who attend. The smaller Job & Internship Fairs (Accounting, Education, & other smaller segments) have between 100-500. Visit our Data Archive to dive into Job & Internship Fair Attendance!

Can I get a resume book for students that attend the Job & Internship Fairs?

Employers can download resumes via Handshake for all students who have uploaded a resume and interacted with the company via applying to a job/interview schedule, RSVP'ed for an employer hosted event, or signed up for a session with the employer at a virtual fair. Learn more here

Resume books are included in some of our partnerships & sponsorships.

Is wifi available?

Yes. We will provide network and password on the day of the event.

Will I have access to electricity at my booth?

Electricity at each of our fairs is limited. When registering for the fair, you will have the option to note your desire for electricity. It is provided on a first- come, first-served basis based on your registration date and availability. If you are approved for a spot with electricity, you are required to bring an extension cord as we do NOT provide them for you.

Is there a full list of recruiting activities to get involved in this year?

To stay up-to-date with our department, please visit these locations frequently:

  1. Visit careers.kennesaw.edu: You will find a calendar with "Upcoming Events" listed on our homepage.
  2. A list of important dates to know can be found on our Employer Events page.
  3. Favorite Kennesaw State University in Handshake to receive updates on upcoming events for future semesters.

Internships and Co-ops

How do I get the CRN to register for my internship/co-op?

To register for an internship/co-op course, you must first submit an application to use an internship or co-op opportunity for academic credit. Application information can be found on your college's career page, under the heading "how do I apply for academic credit?"

Once an internship/co-op has been approved, you will receive an email with the CRN from CPD. These emails are sent to your email account.

*NOTE: Receiving credit for an internship/co-op is equivalent to receiving credit for a class, so you will have to pay all associated tuition and fees for these credit hours. You may contact the Registrar’s Office for specific questions about costs associated with internship/co-op courses.*

How do I check on the status of my internship/co-op application?

Once you have submitted your internship/co-op application, you can check the status online or contact your Career and Internship Advisor.

How long do I have to apply for internship/co-op credit?

A: You have until the last day of registration of each semester (in which you plan to intern/co-op) to apply for credit. Applicants must allow for up to 10 days for processing. Please do not wait until the last minute. It is highly recommended that you apply for credit the semester previous to the one you plan to intern/co-op. 

 

Will I have tuition and fees to pay for the internship/co-op course?

All internship and co-op courses are tuition and fee-bearing for-credit academic courses, except for COOP 2000 and ENGR 3398. As these are non-credit/audit courses with no academic requirements or tuition costs. A breakdown of tuition and fees based on the amount of credit hours taken is linked here.
 
Under new federal guidelines, federal aid being used to pay tuition will only be applied to those required in your course program of study. Courses that are not eligible to be paid with federal student loans will be flagged in DegreeWorks and students will be notified.

Please read the Course Program of Study and Awarding Policy by KSU Financial Aid in full prior to registering for an internship or co-op. 
 
At this time COOP 2000 and ENGR 3398 are flagged as ineligible for federal student aid. However, there are not tuition costs associated with either of these courses as they are not credit-bearing.

Do I have any additional steps to take to apply for internship/co-op credit if I'm an international student? 

In the Handshake Experience form, which serves as the application for internship/co-op credit, please respond appropriately to the specific question asking if you are an international student. Then, follow up with International Student and Scholar Services by contacting  ISSS@kennesaw.edu  to learn about the CPT/OPT process.

Should I apply for remote internships?

Yes! Remote internships will provide a slightly different experience, but it can still be a great option to gain experience. If you’re an international student, there may be certain limitations on your participation in remote internships. Please contact the International Student Scholar Services Office to get more information on your eligibility.

How do I let my employer know that I don't feel comfortable going on-site for the internship? I'd prefer a remote internship.

Most employers are making great strides to keep intern and employee safety a high priority. If you’re uncomfortable being in person, professionally express your concerns with your direct supervisor at the company. If you need help determining exactly what to say, contact your Career and Internship Advisor for help.

I'm having a hard time finding an internship, are companies still hiring?

Yes! Begin your search in Handshake, to assist you in finding internship opportunities.

Can I use my current job to get internship/co-op academic credit?

If you already have a job that you feel qualifies as a co–op or internship, review the qualifications for academic credit that are specific to your major. You must submit an application to CPD in Handshake to determine if your job qualifies.

If my GPA is below the internship requirement now but I think it will raise to 3.0+ (and/or, if I’m currently registered for the required class), can I be eligible for internship credit after this semester is over?

Possibly. Contact your Career and Internship Advisor to discuss your exact situation.

I got an offer but my company is waiting to assess the COVID situation. What do I do if they cancel the internship?

Internship and co-op sites are assessing the impacts of COVID-19 daily. If your employer chooses to cancel your internship or co-op, ask if the offer can be deferred until Fall to still give you the opportunity to participate in a future semester. Next, ask if there are any projects you can work on remotely. Project experience is a great line item to add to your resume. It will also show a great deal of grit and perseverance during this difficult time.

What does the application process look like? What steps do I need to take? What are the requirements?

Check out the process for your specific major by visiting your college's page under the "College Specific Advisor Information" on the lefthand side of this page.

I don’t know who my supervisor is yet, and won’t until after my first day. Who should I put in my application?

You can include the HR representative you’ve been in touch with and email your Career and Internship Advisor to update us with the supervisor as soon as you have it.

What if I have an interview before the deadline but won’t know about the offer until after the application is due?

Communication is key! Email your Career and Internship Advisor and the faculty member assigned to your internship course as soon as possible to make them aware of your situation.

I already have an internship/co-op offer, but I am waiting on another; what should I do?

Congratulations! That’s a great problem to have! You’ll want to weigh the pros and cons of the offer you have and the one you’re waiting on. Does one more closely match your preferred job or location after graduation? Would one have a total compensation package that is significantly higher than the other? In terms of applying for academic credit, if you haven’t already had the job approved, move forward by completing an Experience form with your first offer. Then, email your Career and Internship Advisor and internship course faculty member to make them aware of your situation.

Where in Handshake do I apply for academic credit?

Please complete the Experience form in Handshake.

I applied to the position through Handshake. Does that count for credit?

No (but congratulations on applying for a job/internship/co-op!). In order to get academic credit for your internship or co-op, you’ll need to fill out the Experience form in Handshake after you’ve accepted an internship/co-op offer.

What are the dates for the semester? Can I begin early/continue after?

Your internship or co-op should begin and end with the start and end dates for each semester, which can be found here. Some faculty may be more flexible on start and end dates. Therefore, reach out to them as soon as you know your dates don't align with the academic semester to get their permission.

I began my role last semester – am I still eligible for credit?

Maybe, but keep in mind that KSU does not award retroactive credit. This means we cannot award academic credit for a past internship or co-op. However, if you’ve started an internship or co-op in the last 6 months and plan to continue working, check with your Career and Internship Advisor to see if you should apply for academic credit.

How do I find an internship abroad?

Contact the Education Abroad (educationabroad@kennesaw.edu) office before accepting an internship offer abroad. You can search for this type of internship under the "Jobs" tab in Handshake, GoAbroad.com, and GoOverseas.com. 

Resume Writing

What is the typical length for a resume?

A. It depends on how much relevant information you can provide in a clear and concise manner.

The general rule is: 

One page for recent college or post-college graduates.
Two pages for 10+ years of professional experience in the field.
Three pages for experienced professionals submitting a federal resume or curriculum vitae (CV). A CV is a special resume format most commonly used for academic, fine arts, medical, and legal job searches.

Is an Objective Statement required?

 No. The inclusion of an objective statement is optional. 

The general rule is:

If one is included, it should articulate the skills, abilities, and experiences you have that match the requirements needed for the position. It should not focus on the needs of the candidate, but those of the employer.

Should references be included on the resume?

No. A separate document is created to list references.

The general rule is:

Three references are usually enough.
References should include individuals who are familiar with your academic and/or work performance.
Personal references (family and friends) are only used when specifically requested.
Reference information should include: name, title, place of employment, mailing address, email address, and phone number.

Do resumes require a certain font size and style?

A. No. The use of extremely large and/or flashy fonts is not recommended.

The general rule is:

Use one or two font sizes across the entire resume. A larger font size can be used for section headings. Standard font styles, such as Calibri (11), Arial (11), or Times New Roman (12) are recommended.

Should personal pronouns be used on a resume?

No. Most of the time.

The general rule is:

The use of personal pronouns (I, me, my, our, you, their, she, he) should be avoided.
The use of I, me or my could be used in an objective statement.
What is the best resume template to use?
Resume templates are NOT recommended. Employers can immediately tell a resume template was used, and are usually not impressed.

The general rule is:

It is best to create a resume from scratch using a blank Microsoft Word document.
Focus on style and format after you have written the content.

Should high school information be included?

Usually not.

The general rule is:

Freshman level college students who have limited work experience may list outstanding achievements to demonstrate potential. This information should be removed once relevant skills have been gained through collegiate/work experiences.

Must a street address be listed on the resume?

There are different points of view on this issue, so it becomes a personal choice.

Some general thoughts:

Due to the increase of identity theft, it is acceptable to only list an email address and phone number. Others contend this information is readily available to the general public, so listing an address does not increase your risk.

Should GPA be included on the resume?

Including a GPA is optional.

The general rule is:

Recent graduates should include a GPA of 3.0 or higher. If the overall GPA is not a 3.0 or higher, listing the major GPA if it is higher is an option. You must clearly distinguish whether you are reporting an overall or major GPA. It is important to be accurate because you may be asked to verify this information. GPAs are should not be rounded up. Job seekers who have related work experience and have been out of school for 3+ years do not need to include GPA.

Can coursework and class projects be included on the resume?

Yes. Recent graduates who have completed relevant coursework or projects.

The general rule is:

Relevant courses and projects should be listed on the resume as a way to demonstrate academic and applied knowledge of the subject. Descriptions should highlight teamwork, writing skills, analytical abilities, etc. the employer is seeking. 

Should campus/volunteer activities be listed on the resume?

Yes. Employers are interested in knowing what non-acadmic experiences you have on and off campus.

The general rule is:

Include activities that will highlight leadership potential, interests, and the ability to manage multiple responsibilities.

Alumni

How can I keep my KSU Email Address?

You will continue to have access to your student email for a year following graduation.

How long can I access Owl Express?

You will continue to have access to your Owl Express for a year following graduation.

How do I order a copy of my official transcript?

Go to transcripts.kennesaw.edu to request an official copy of your transcript.

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